Privacy Policy

This Privacy Policy is designed to explain sets out how Garanti RE collects and uses personal information. Personal information refers to information, or a combination of pieces of information, that can be used to identify an individual.


What kind of information do we collect and process from the visitors of our website?
We collect the personal information you provide during registration on our website, which may include the following: name, email, address, phone number or other details we need in order to provide you the required services.

We collect your email address in order to send you information, answer to the requests you submit, or respond to inquiries.

When do we collect information?         
We collect your personal information when you contact us, subscribe to a newsletter, fill out a form, respond to one of our surveys or enter information on our site.

How do we use your information?        
Garanti RE holds overall responsibility for processing your personal information, as the Controller of the personal information collected.


We may use the personal information we collect in the following ways:
• To build a personalized user experience
• To organize a contest, promotion, or survey
• To send periodic updates regarding our services and products
• To improve our website for the visitors

Your personal information will be stored in our records for the period in which the purposes of collecting the data remain valid. Garanti RE is taking all necessary organizational and technical security measures to protect personal information against unauthorised access, distribution, alteration, or destruction.

What is the legal basis for processing personal information?   
We may process your personal information fairly and lawfully under the following legal grounds:
a) Performance of a contract

We need to process your data when we have a contract with you or the intention to enter into a contract with you, in order to perform our contractual obligations.

b) Your explicit consent

You may provide us your consent to process your data for certain purposes, such as sending you marketing or promotional material.

The consent can be withdrawn at any time after it was given, but without affecting the legality of data processed prior to withdrawal.

c) Legitimate business interests

Legitimate business interests for processing personal information may include measuring the number of visitors to our website, promoting our business, improving our services, conduct audits, and operating our business.


What actions do we take in case of a data breach?       
In case a data breach occurs, Garanti RE shall take the following actions:

  • Notify the users via email, within 7 business days;
  • Notify the users via in site notification, within 7 business days;
  • Notify the competent authorities, as applicable in each jurisdiction.


Use of ‘cookies’

Cookies are placed by the web browser on the user’s hard drive for record-keeping purposes and for tracking information. Our website uses cookies for the purpose of enhancing users’ experience. Cookies also help us understand your preferences based on your activity on the website, allowing us to provide improved services and better site experiences in the future.

Users may set their web browser to block cookies, or to alert them when cookies are being sent. By doing so, some functionalities of the website could be affected.

We use cookies to:
• Collect and assess user preferences for future visits
• Analyse data about site traffic and site interactions in order to improve site experiences and tools

Your browser settings allow you to turn off cookies or to have your computer warn you when a cookie is being sent. If you disable cookies, some features might also be disabled and some of our services may not function properly.

Third Party Disclosure 
We do not sell, transfer, trade your personal information to outside parties, without providing you prior notice.

This does not refer to website hosting partners and third parties providing services to us who have a need to access your information, subject to these parties’ agreement to keep personal information confidential.

In addition, we may disclose your personal information when this is imposed by the applicable laws or regulations, when we enforce our site policies, or when we need to protect our or other’s rights, property, or safety.

Non-personally identifiable visitor information may be provided to outside parties for marketing, advertising or other causes.


Third party links             
We do not offer any third party products or services on our website.

Google AdSense is not enabled on our website.

Do not track signals      
We respect do not track signals, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Third party behavioural tracking            
Our website allows third party behavioural tracking.

We agree to the following:       
• Not use false or misleading header information in emails
• Identify messages as advertisements
• Respond in a timely manner to opt-out/unsubscribe requests
• Allow users to unsubscribe through a link included at the bottom of each email

  • Publish the physical address of our business or site headquartersWhat are your rights as owner of the personal information processed?
    During the processing of your personal information, you may exercise the following rights, within the limits set out in the Data Protection Laws:
    • to access personal information concerning you and details relating to the processing of your data;
  • to receive a copy of your personal information;
  • to correct, complete or update any information we may hold that is inaccurate;
  • to erase your personal information in case:
    – the purposes for which your data was collected and processed are not valid anymore

– there is evidence that your data have been processed unlawfully

– the erasure is required by the law
• to have a copy of the personal data that your provided to us transmitted in a machine-readable format and to transmit this data to a third party (right to data portability)

If at any time you would like to unsubscribe from receiving future emails, you can email us at …………………………………….. and we will promptly remove you from all correspondence.

In case of any questions or comments related to this Privacy Policy, please contact our Data Protection Officer (DPO):
Name: ……………………………………..
Phone: ……………………………………..
E-mail: ……………………………………..


Changes to this Privacy Policy  
Garanti RE reserves the right to update the present privacy policy at any time. When significant changes in the processing of your personal data or the ways you may exercise your rights are expected, we will provide you with respective update in an effective manner.